I hate my veil

I bought a veil off Etsy and I hate it, it looks cheap and is too short. I ordered it finger tip length which it clearly isn’t and even by their measurements it’s two inches short, the shop offered to redo the length for free but I’m not sure that’ll help as the veil itself just looks cheap. They also offered me a 15% discount if I keep it as is which is kind but also feels bad to have spent so much on a veil and have to buy another. There’s another Etsy shop that sells a similar one that seems to be better quality but without knowing I’m really nervous to buy it but I can’t afford to buy a $200 veil at a shop. My fiance thinks I should contact Etsy customer service and demand a full refund but I really don’t want to create a huge issue here…. What do people recommend? Should I eat the money and buy a new one? Should I just get one a couple inches longer??? Am I a bad person for reporting them to Etsy customer service???