Rider banned forever?

Has anyone had any luck getting a new account as a rider after being kicked off for low ratings? Or even getting in contact with Uber after having their rider account deactivated? I am so sad about my experience with Uber. I feel that I was unfairly deactivated, but seem to have no recourse, and I don't know if I will ever be able to have an account again without changing my phone. I don't use Uber often, but would like to have that option if I'm ever doing solo travel internationally where Lyft won't cover. Plus, I used to like Uber before they screwed me over. Sob, sob.