broadband value tier

I've been a TekSavvy customer on and off since before 2010. I love their customer service agents. I've called them a few times, and I've managed to speak with the same agents for over a decade. Their voices are familiar and that tells me something good about the business - they take care of their support staff.

That said, the recent increase to the 100Mbps tier is above my budget threshold. I would downgrade to bring my fees to around $65, but there are no intermediate tiers (like a 60 or 75mbps) for cable TSI in my area.

What are my options? I want to continue supporting a business that values its workers, but at the same time, the service tiers are incompatible with my budget at a critical time.