Acer Predator Helios not waking sleep with USB-C KVM switch

The issue: After an extended period (I don't know exactly but it’s more than a couple hours but less than a full day) I can't use my mouse or keyboard to wake my Acer Predator from sleep. Once I've turned on my monitor, mouse, and keyboard after not using my Acer Predator for a few days and switch to the Acer Predator input on my KVM the laptop doesn't turn on. I have to take it out of the stand, open it, hit the power button and then it wakes up and works as expected with my KVM until the next extended period without using it.

Context: I am using a USB-C KVM to connect my Acer Predator (for gaming) and my M3 MacBook Pro (for work) to my monitor, mouse, keyboard, and webcam. I keep both laptops closed in clamshell, in a vertical stand, and both have external power. The KVM and all peripherals work perfectly fine for my MacBook Pro. Occasionally I have to reboot the KVM by holding down the switch control button to get the resolution and framerate right for my mac and I can't get the power pass through to work on the KVM but I don't really care since I don't use it and I don't think it's related to the issue this post is about. The Acer Predator laptop works perfectly with the KVM, I'm getting great resolutions and framerates and all my peripherals work EXCEPT for this one issue with wake from sleep.

I have set the setting for putting my device to sleep when plugged in (I always keep it powered through the external power source) to "Never" which isn't ideal but I'm just trying to find a solution.

I believe I have already done all of the BIOS configuration that would be related to wake from sleep, at least everything I could find.

In the Device manager I have turned off “Allow the computer to turn off this device to save power” setting on the USB Root Hub (USB 3.0) devices as well as any other device with that option. I was thinking that maybe one of those devices might be involved in the wake from sleep functionality so if that device is powering down to save power maybe this setting could help. I have also turned on “Allow this device to wake the computer” on every device in the device manager I could find with it although very few devices in the device manager that have the Power Management tab let me click that setting, it’s grayed out on USB Root Hub (USB 3.0) and many others.

Hardware and Specs:

Acer - Predator Helios 16- 16" 240Hz Gaming Laptop WQXGA– Intel i9-13900HX with 16GB memory– NVIDIA GeForce RTX 4080– 1TB SSD

Processor 13th Gen Intel(R) Core(TM) i9-13900HX 2.20 GHz

Installed RAM 16.0 GB (15.7 GB usable)

Device ID FE408C0D-5986-4AF1-ADCD-B16C99F6A1FD

Product ID 00342-21082-06747-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home

Version 23H2

Installed on ‎1/‎29/‎2024

OS build 22631.4317