How's he looking?

Had this guy a few months now. I withheld water the first month then started watering when he gets squishy and he firms right back up. However, my dogs must have been snooting around because I found him flipped on his side so I got a chance to see the root ball and I really don't see any real changes from when I got him (the root ball had been trimmed significantly before shipping). Should I withhold water and just let him get squishy? Also, should I be concerned with his little bald patch?