Just visited citizen apartments in midtown.. I feel something is off

I just had a tour of the apartments and the building is beautiful, it’s in a good location 10 minutes from my job and seems very lively and cute… however I was speaking to the receptionist and the one that gave me a tour and I felt something was off like they not disclosing everything. Are there any current or past tenants? Please give me the download is the area safe? How is management are they responsive? With my car be safe…. Or at least safeish?