Cricut Maker 3 continuously disconnects

Hi, does anyone else have the issue when using the app on Windows 11 to print, it searches for the device and does not find it to connect to. Even though you did the initial set up and connected via Bluetooth.

Also your images are separated when a print attempted with no text and a Png image is displayed as a black box?

Computer and software is up to date.

This is sending me crazy however I’m a beginner and eager to make my first cut 😕