I Think I'm About to be Fired
I've lost the will to live. I'm now in a Teams meeting with my team leader. I can't get my stats up. My conformance needs to be above 98% but I'm only hitting 96-97%. All the times I've been "late" off breaks (by seconds). My CSAT score are above dept average. My NPS is high. I'm trying not to burst into tears.
UPDATE: In a Teams meeting because I didnt have a reason why I didn't answer when he asked why my conformance hasn't improved. I simply don't have a reply. He knows my mood is really low right now. Harassing me about it doesn't help. Just put me on the improvement plan already. I'm crying every morning now.
Thanks for all your supportive replies.