Graduate Admissions - Unqualified

Hello, everyone!

I applied to a couple grad programs in Sweden. I have dual citizenship between America and Sweden, and have lived in America my whole life. My admissions status for one of the programs just turned to unqualified.

They stated that I needed a Bachelor's degree in the relevant field (I do) and a paper/essay relating to the field (which I sent in). The admissions site says that they have received my transcripts and all other documents, so I don't understand why the school is acting like I haven't supplied any of that.

In addition to that, to prove my English proficiency, the admissions site for that program stated that the only thing native speakers needed to do was submit a copy of their high school diploma or equivalent, which I also did. However, alongside my supposedly non-existent Bachelor's degree and paper, they stated that I failed to supply my test scores for my English profiency test, something that they said native speakers were exempt from.

I honestly don't know what to do anymore. I have faced so many grad school rejections, and I was really looking forward to going to Sweden and being with my family. Should I bother fighting this or just wait to see if the status changes before the 27th?