Making an appointment to the social security

So I recently became a citizen and I needed to update my record at the social security office.

By looking at the website it strongly recommend to make an appointment and, as a matter of fact, people are getting declined services if they just walk in at the SSA office, so it seemed to me more of a must than a recommendation. Anyway on the website there is no way to schedule an appointment if not by calling the national number which is always super busy with more then 2 hours of wait.

Anyway to all out there that end up having the same problem I want to suggest to call soon after 9am in the morning , cause during regular office hours it turns out that the automated voice gives you an option to schedule a callback instead of waiting on the line. I myself called at 9:30am and the operator called me back at 1pm and I was able, after providing few informations to schedule an appointment.

I hope this could be useful to the community.