[Need Help] How to contact Real-Debrid Support

Hi.. im new here... i want to subscribe real debrid 90 days... im paying with cryptocurrency with coinbase... the payment was success... but my account status still 0 days / expires... ive' try to contact them to their email (
[email protected] ), but its already 1 week and they didnt reply....... what should i do? do you have another real-debrid's contact support guys?

thank you