BPI Cashback

Hello! Na-credit na yung 180k points ko sa Vybe app from their BPI Swift and Fly promo, natawag ko na din siya for redemption. As per CS, ang ifofollow ng conversion rate ay yung sa promo, which is equivalent to 15k cashback. 6 days yung processing time pero until now, wala pa din. Kayo ba ilang days niyo nareceive yung cashback niyo? :( Salamat