Reporting bad players

I have just 1 hour with Ashe. Six casual matches. And as any beginner, I am bad at her.

But I got reported by two players under the accusation of intentionally sabotaging the match. Even though I explained to them that I am new with her.

What do you think about it?

I have experience with such mistreatment against beginners. I also have experience with serious false accusations based on resentment. But only now it offended me enough to talk about it.

I want to know the opinion of this community about this matter.