New Palma 2 screen speed

Hi,

Before anything I must mentioned I never owned at eink device so this is completely new territory for me.

Saying that I just received my new Boox Palma 2 and I'm finding the screen a bit more unresponsive than I expected with scrolling and sliding gestures particularly slow to respond.

For example, when I got to settings I find myself tapping the wrong item on the menu because the scroll had a lag.

Is this normal in this kind of devices? Is this due to the firmware updates that might still be happening on the background? It's a settings problem? Or worst case scenario...do you think it might be a device defect? Thanks