Customer Service

Alrighty yall sorry for the rant, I made an order on Sept 26. When it arrived the order was wrong so I went ahead and sent out an email the day it came in. I went ahead and sent another and till this day no response, Now I made another mistake by purchasing a 3.5 of TrainWreck on Oct 8. Have yet to get any info on that, no shipping label or anything. Also the payment for the trainwreck went thru the day I made the order btw. Lemme know if this rant valid or not. Ty and have a Blessed Day!