Help activate membership?

So I saw the new switch 2 coming out and in an ad, it said I can register it so I get it first. The problem is I can't even sign into my account. I asked an employee and he said to go to "create account" and then to activate membership. The problem is when I put my email in, it just never sends the code. Did anything else deal with that or know how to fix it? Also signing in normally doesn't help either, I'm really confused