Lazada OTP not working

Mag wiwithdraw sana ako from Lazwallet to BPI kaso kapag send code, wala akong na rireceive na OTP. Tried to reinstall and login sa other device (eto advice ng CS agent), pero same pa rin. Wait pa rW 24hrs to try again. Pfft. May naka encounter din ba sainyo ng ganito?

Update: Naka receive ako ng OTP nung pinalitan ko ng bank kung san mag wi withdraw. BPI kasi nung una. Triny ko CIMB, ayun naka receive ako ng OTP. Waiting na lang. For request verification na.