What is happening to Portillo's?

Has anyone else noticed how crappy Portillo's seems to be lately? I've gotten a few beefs since fall and they look like they're the ones made for a kids meal. The chicken portions are smaller as well. Stuff has been cold, undercooked, or just plain mediocre.

I get there are other beef and dog stands around the area. I don't think Portillo's is the best or anything, but it's surprising how much it's fallen off in the last 6 months.

Edit, dang I think I hit a nerve