Is Optima tax relief a legitimate solution or a waste of money?

I’ve been researching ways to resolve my IRS tax debt and keep seeing ads for Optima tax relief. They claim to reduce tax liabilities but I’ve heard mixed reviews.

Has anyone here actually used Optima tax relief? Do they genuinely negotiate tax reductions or do they just set up payment plans that I could arrange myself with the IRS? I’d love to hear from people who have gone through the process especially if you found better alternatives that don’t charge high fees.