Character creation makes me want to refund

So Orcs hair looks weird, samey sounding voices, forced scarring on the faces I actually like (even with "no scars" it still puts scars on the face). Considering refunding but this is a big disappointment. I took days off to play. I wanna like this game but the character creator is a major let down. I'd have looked past it but they FORCE certain faces to have scars??? Why even do that in an RPG?

Edit: Ya'll don't have to blindly defend bad design choices to still enjoy what I am sure is otherwise a great game. That should make bad design choices even more baffling.

Additonal edit: To give an idea what I am talking about, adding a pic. Note the "no scar" selected in pic

https://preview.redd.it/2v6cjbzfpyfb1.png?width=3489&format=png&auto=webp&s=18ebbe63224877aa716ccd9307b4eb25067322c7