Medical protocol cards and medical professionals

Do you guys use your medical protocol cards when the callers is a doctor or an RN? We get calls from doctors offices, clinics and urgent cares a lot and I never do the protocol cards for them because I feel like they’re perfectly capable of describing the problem, they know what they’re looking at, if it’s bad they know how to keep them alive, and the patients already in more than capable hands.

Just curious as to what you guys do and how you feel about it.