PLEASE HELP! Hacked Accounts
Hi Folks!
I hope everyone is well. Desperation has brought me to writing this post in an effort to try and recover my hacked OSRS accounts before I quit the game (not out of choice).
I have played the game for over 20 years if you include RS3; my 3 accounts have well over 800 days gameplay on OSRS (RSN's rtyrtgfdyh (previously Earz), Earz Alt and Earz Pure). I am also a co-leader of a pvm clan (resurgent) and actively play the game a lot due to my love for it and it being my escapism from real-life stressors.
On Monday my email was hijacked and a lot of real-life socials and jagex accounts were hacked; fortunately I have been able to remedy all minus OSRS (and my emails are now fully secured; they got me with an installed forwarding rule). The hacker was able to change the recovery email/password through the email and then added their own auth. He has then removed the accounts from the jagex account so my login no longer is registered (I haven't created a new account so hopefully these actions can be undone by jagex).
I have tried to recover the account using the appropriate thread on the websites however without success as you can see in the attached image. I am baffled at the response - as most of you can appreciate; we are mostly adults now with real-life commitments - I have a very taxing job and other responsibilities IRL which makes 'starting again' completely unfathomable.
Really; this is a plea to try and have jagex review their process and make a manual intervention to help me recover the accounts/set them back to the email which was used on all minus my alt since creation of the accounts.
Other notable achievements: Corp pet, kq pet, zammy pet, Alt had zuk pet, GM, maxed, rank 68 TOA expert, greenlogged all kits/dusts etc, 30 pets and much much more....
PLEASE HELP ME :(
